Our Recipe for Winning More Customers, Stress-Free
If we could only do 10 things for your business this month, it would be the following creative setups, integrations, reporting and tracking systems as listed below:
Consolidate All Customer Communication
We can bring all your customer conversations into our centralized platform accessible via the web app for mobile app. This includes phone calls and their recordings, text messages, and direct messages from various social media platforms like Facebook, Instagram, and WhatsApp. This consolidation ensures you never miss a message and can manage all your communication in one place via desktop and/or mobile phone.
Setup and Integrate Live WebChat to Text-Message
A live web chat can be set up on your website to instantly connect with visitors. When a customer starts a chat, the conversation can be seamlessly sent to you as a text message, allowing for quick, on-the-go responses. This integration provides a convenient way for customers to get immediate assistance while giving you the flexibility to reply from your phone.
Setup and Integrate Google My Business Chat
We can integrate the chat function directly from your Google Business Profile into your centralized communication hub. This means when a customer messages you on Google, their chat will appear alongside your other messages. This integration helps you respond quickly to inquiries from a major search platform.
Setup and Integrate Missed Calls Automatically Get a Text Message
If you miss a call, an automated text message will be sent to the caller. The message, such as “Sorry we missed you, how can we help?”, will be sent immediately. This feature ensures you can still engage with potential customers and shows that you’re responsive, even when you’re unavailable.
Setup and Integrate Automated Customer Review Process
An automated system can be put in place to collect customer reviews. After a service is completed, the system will automatically send a follow-up request to the customer. This process makes it easier to gather valuable feedback and build social proof for your business.
Payment Processing and Invoice Generation
We can implement a system that handles payment processing and automatically generates invoices for your services. This feature streamlines the billing process, making it easier for you to get paid. You can send professional invoices to clients without the hassle of creating them manually.
Email Marketing Campaigns
We can handle all aspects of your email marketing campaigns, including setup, design, and content creation. From a single welcome email to a full newsletter, we can craft and send professional emails to your customers. We also maintain and manage your email campaigns to ensure they are effective and reach the right audience.
Automate FAQs for Repetitive Questions/Answers
We can create an automated system to answer frequently asked questions. This system can provide instant responses to common inquiries, saving you time and effort. By automating answers to repetitive questions, you can focus on more complex customer needs.
Directory Claiming Across the Web
We can help you claim your business listings across various online directories. This process ensures your business information is accurate and consistent on sites like Yelp, Yellow Pages, and many others. Claiming your directory listings helps improve your online visibility and search engine ranking.
Social Media LinkTree Page
A LinkTree page can be created to house all your important links in one place. This page serves as a central hub for your social media profiles, website, and other online content. With a single, shareable link in your social media bios, customers can easily find and connect with you across all your platforms and visit important actionable links you want them to take.
Tracking and Reporting Dashboard, Monthly Reports in Your Inbox
Most marketers say they do tracking and reporting well, but usually its a bunch of graphs that make no sense, we keep it simple with tracking Key Performance Indicators that we review on a weekly basis for all our clients.
You should know important numbers off the cuff, for example: how many web visitors you had this month, calls answered last week, calls missed last month, how many emails were sent, how many of those emails bounced, how many did people open, did anyone click the link in the emails? How many clicks to our ads, which ad was the best, how much did we spend on ads last month?
