One of the biggest problems we see most small business and service companies face is not a lack of leads…but a lack of conversion from leads to booked jobs online.
Businesses are making a major investment in Lead Generation using services like – SEO, PPC, Facebook Ads, Home Advisor, Google Local Service Ads and everything in between to drive leads to their sites and landing pages. We are seeing these leads and the investment associated with them go down the tubes. In many cases 50-60% of inbound calls leave unconverted & 80% of webforms and other online inquiries wind up unconverted.
We know that these are interested prospects that need your services immediately in your service area, but for what ever reason they did not become a paying customer.
Here are the facts:
- Leads that are not followed up with within 15 minutes go cold.
- If you don’t follow up with an unconverted lead at least 3-5 times, you will miss out on 70% of the opportunities.
Managing leads for your business is NOT easy, managing leads from multiple sources like your website, SEO, PPC, Facebook Ads, paid lead sources & any others can be hard to keep track of and even harder to follow up with appropriately.
As a small business owner, you need to follow up with the leads within minutes, but the day to day activity of the business makes it impossible, and will leave most customers that are seeking convenient near-instant gratification moving on to your competitors. The leads gets stale, and you start to wonder if the leads were just bad in the first place.
That is where our platform comes in. We bring in all the leads AND automate all the follow up conversations immediately. It takes the stress off your office / dispatch team in doing the initial conversations and they ONLY have to focus on the good conversations.
The business can continue running with a crappy follow up process…OR you can implement our platform and increase ROI and fix the communications gap as fast as possible.
Our Platform replaces the core functionality of all these services: